We are committed to practical solutions. The best recommendation in the world is worthless if it can't be implemented.
We maintain a close, on-going relationship with each client. We do not disappear to write a report that we drop on the client's desk.
Senior personnel in UAI do the work. We do not hire junior people to do the work while senior people do marketing and administration.
At the end of the day, every community or organization is unique. At the same time, we search for good solutions wherever they can be found, and adapt them to the needs and style of a specific community or organization.